Submit a Support Ticket
Welcome to Particle Measuring Systems’ Software Support portal. We’re here to assist you with any software-related issues or questions.
To help us serve you better, please provide the information in the form on the left. A ticket will be created with this information and will be identified by the 1-5 word Subject field.
For PMS instrument repair or calibration, please click here.
What to Expect
Our dedicated support team will review your request and respond within one business day.
Additional Resources
While you wait for a response, you may find these resources helpful:
PMS Particle Counter Repair and Calibration : Submit a ticket for instrument repair or calibration
PMS Hardware Technical Support : Submit a ticket for technical support (this is NOT for hardware Repair or Calibration)
PMS Facility Monitoring System (FMS) Support: Submit a ticket for FMS-related support
Software Download Center : Download your purchased software here
User Manuals : Download the latest documentation for your software
Video Tutorials : Watch step-by-step guides for common procedures
Knowledge Library : Access our comprehensive database of articles and troubleshooting guides
Contact Information
For urgent matters or if you prefer to speak with a support representative directly:
Phone : +1 303-443-7100 (United States)
Email : ssupport@pmeasuring.com
Local Contact and General Info: www.pmeasuring.com
Thank you for choosing Particle Measuring Systems. We’re committed to providing you with the highest level of support to ensure your contamination monitoring systems operate at peak performance.